Support & Contact
How to reach the Securelytix team and report issues.
Contact channels
| Channel | Details |
|---|---|
| Email support | support.s@securelytix.tech |
| Website / docs | https://securelytix.tech |
| API key portal | https://securelytix.tech/dashboard |
| GitHub repo (private) | github.com/Securelytix-dev/securelytix |
| Status page | https://status.securelytix.tech |
Reporting issues
- SDK version (visible in /health response)
- Kubernetes version (kubectl version)
- Output of: kubectl describe pod -l app.kubernetes.io/instance=dev-sdk
- Last 50 log lines: kubectl logs -l app.kubernetes.io/instance=dev-sdk --tail=50
- Description of expected vs actual behavior
- Whether the issue is reproducible and the steps to reproduce
Never send API keys or PII
Never include API keys, raw PII values, or production tokens in support tickets.